Privacy and Cookie Policy

This Privacy Policy sets out how this website (hereafter "the Store") uses and protects any information that you provide the Store while using this website. Your privacy is extremely important to us and we will only use the information we collect about you in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.

Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy at any time, by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

You must not use this website or our services if you do not accept this Privacy Policy.

WHAT WE COLLECT

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

PROTECTION OF PERSONAL DATA

We have taken the protection of your data very seriously and implement precautions to create a secure environment to safeguard the information supplied by you to us when placing an order or registering an Account.

When an order is placed or Account registered we offer the use of a secure service. Essentially, we have adopted the industry standard encryption methods in that the Transport Layer Security (TSL) encrypts all information input before it is sent to us.

For security reasons and to protect you right to privacy, we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any changes to the details we hold for you.

We will only keep the data you give us as long as it is required to complete the activity for which it was given or for legitimate business / legal reasons.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

We will not sell, trade or rent your personal information (data) to others unless we have your permission or are required by law to do so. In order to improve our website and the services offered, we may provide non-identifying statistics or analytical records of sales and traffic to legitimate third parties and individuals with whom we have a formal business relationship with, in order to perform certain functions on our behalf.

Please rest assured that these reputable companies or individuals are not permitted to use this information for any other purposes and they are also required to process any such data in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.

KLARNA

In order to offer you Klarna's payment methods, we might in the checkout, pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment mehods for you.

General information on Klarna can be found here. Your personal data transferred is processed in line with Klarna's own privacy policy.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support@ukpartsdirect

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

ACCESS TO YOUR INFORMATION

You may obtain details of the personal information we hold on you by emailing us at info@ukpartsdirect.com

OPT OUT

You can opt out of e-mail updates by sending us an email at support@ukpartsdirect.com requesting that you be removed from our updates list. You can also opt out of e-mail updates by clicking the relevant link listed at the bottom of each email campaigh that we send. The link will allow you to either amend your details to let us know which information you would like to receive or to remove yourself entirely from our email updates.

CONTACT US

If you have any comments, suggestions or concerns about our Privacy Policy, or if you believe that any information we are holding on you is incorrect or incomplete, please email us at info@ukpartsdirect.com

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.